THERE IS A 3 MONTH WAITING PERIOD ON PARTS FOR REPAIR OR REPLACEMENT, JUST GOT OFF THE PHONE WITH CUSTOMER CARE. I HEARD THERE WAS A SIMPLE FIX FOR THE RED AND GREEN BLINKING LIGHTS? A WIRE CAME LOOSE? ANY HELP WOULD BE GREAT, ANYONE WITH A CLOUD KNOWS HOW BAD IT SUCKS FOR IT TO GO DOWN LIKE THIS!! PLEASE HELP ANYONE. THANKS!