Shop Ridiculously Slow

Discussion in 'General Forum Feedback' started by keVn, Aug 10, 2011.

  1. Hey, I'm trying to check out what you guys have for sale but the shop loads ridiculously slow. It takes around 15-20 minutes to load just one page, is it just me or does this happen to everyone else too? And if it is just me, how do I fix it?
     
  2. Hello ,

    Can you please send traceroute result to shop so we can check.
     
  3. How do I run a traceroute on the shop? It won't allow me to type in the domain grasscity.com/us_en/ only grasscity.com
     
  4. You can directly use grasscity.com
    Rest is not needed
     
  5. It's fine for me.
     
  6. Tracing route to grasscity.com [213.239.188.206]
    over a maximum of 30 hops:

    1 <1 ms 1 ms 1 ms 192.168.1.1
    2 14 ms 26 ms 29 ms cpe-98-154-208-1.socal.res.rr.com [98.154.208.1]

    3 12 ms 11 ms 13 ms cpe-24-30-162-181.socal.rr.com [24.30.162.181]
    4 21 ms 22 ms 48 ms tge8-0-0-5.gdgvca1-cr01.socal.rr.com [66.75.131.
    28]
    5 24 ms 22 ms 22 ms agg23.lsanca4-cr01.socal.rr.com [72.129.29.0]
    6 16 ms 14 ms 17 ms ae-6-0.cr0.lax00.tbone.rr.com [66.109.6.212]
    7 16 ms 16 ms 30 ms 107.14.19.138
    8 13 ms 16 ms 36 ms TenGigabitEthernet1-2.ar5.LAX1.gblx.net [64.208.
    205.153]
    9 177 ms 163 ms 162 ms 67.17.195.50
    10 161 ms 157 ms 158 ms core-jnpr-01.ams7.true.nl [87.233.132.153]
    11 165 ms 169 ms 168 ms sw01.access.tc3.true.nl [87.233.1.222]
    12 157 ms 179 ms 194 ms www.grasscity.com [213.239.188.206]

    Trace complete.
     
  7. Everything seems normal on your traceroute result. Shop is loading fast for me. Can you please try clearing your browswer cache
     
  8. I've already tried clearing my browser cache and it didn't work, the forum works fine for me. Whenever I get redirected to http://www.grasscity.com/us_en/ or any link that is connected to the shop it takes forever to load.
     

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