Hey GC!, I was just wondering, I ordered something a few days ago, a bong to be specific. And it's been about 5 days and it still says pre-shipping. I was just wondering if those msg's are automated or if they are manually updated. Also, I was just wondering how long is usually takes for someone to receive something that they have purchased. Also if it helps, the msg on my order on the bottom after pre-shipping says 'payment has been paid but not yet closed.' Thank you so much for your help grasscity!!!!