I sent an email to support@grasscity.com to try and figure out what happened to order #072599. I got no reply, would liek to know if it's canceled or if I should re-order. The order email listed a "slow system response" issue during creduit card authorization. An update or response via email would help.
Have you used the support section of the City shop? Contact them through that, and don't forget to include your order number. They'll get back to you in a prompt fashion. It's located here: http://shop.grasscity.com/support/