Okay just got my new 12' straight tube and Fukkkkkkkk!!!!!!!! Is all I got to say. Fuking SOUL SHINE is the place sorry lol. Anyways I'm getting a new diffuser but need help.wanna get the best for my ss. But don't know shit about diffusers. So I was wondering what should I say when I ask them to custom me a diffuser. I need excat words here lol my bong knowledge is below zero more now since I'm.getting into glass more. But just need some help and tips.. pics and vids soon just don't know how to upload from straight to phone. No comp bitch broke rather get a oz and new peice than fix it hahah. Thanks guys. And yes I'm planning to get ray to do it just not sure what to tell them. Also the packaging was perfect and everything safely and secure 0% of breaking on there fault 100% positive review nothing neg.