I got the FBI virus last week. It froze my computer and told me to send them $100 to fix it. I knew this was a scam but was appalled to find Best Buy wanted to charged me $200 to fix it. I dont know anything about computers but I researched it on google and in very short order was able to get it off my computer for free. I would have been happy to pay Best Buy like $25 to $40 to have them fix it but $200?!?! If anyone need advise on how to get it off I would be happy to tell you a free easy way.
[quote name='"glazedKnuckles"']Get a restore disc.[/quote] I got online in safe mode and ran Spybot. It cleaned it up. I don't know what a restore disc is? How much do they cost?
You're better off not giving it to best buy/geek squad. All they would have done is reinstall windows and then charge you.
Yea , they have no concept of supporting the community. When I told the geek I wasnt willing to pay $200 he could have said just boot computer on safe mode and download one of the free mal ware programs. Then I wouldnt have felt trapped to spend $$ and I would have thought 'this company cares about its customers, I want to shop here again.'. But no, Im going to avoid shopping there ever again.
^ Like's like saying you want Apple to jailbreak phones and go against there warranty.. I mean sure you could take a risk doing it the bootleg way, but is it as effective? No, so that's why. Not to mention they are providing a service of doing it for you. People sheesh.
as an experienced IT don't ever go to geeksquad or best buy to fix your computer they charge you a shit load of money to reinstall windows not actually fix it
Eh? If you took it took a proper repair shop they would have done the exact same thing he did. Sheesh.
Hey man I've removed a lot of these at work, we charge £25 ill talk you through It if you haven't sorted it