Ok all so I did search and got my answer but now just need to vent...this piece is 5 days old... So today I got home from work. Put new water in it, and started to drag...then it felt like the resistance just went away so I looked at it and found this: Already called my LHS and explained the situation and I have to go talk to the manager tmw. Hopefully that will go well. Thanks for listening GC!!!!