Placed my order on Feb 6th and received them today (Feb 20th). Had a problem with one of the seeds i ordered and they contacted me on the 8th to find out what strain i would like to replace it with up to double the amount i spent on the seed. They not only sent me a more expensive seed but they sent me two. Little more expensive than some other seed banks, but i'm extremely happy with them, its hard to put a price on guaranteed delivery and excellent customer service.