Question About Order

Discussion in 'General Forum Feedback' started by Bonovro, Sep 18, 2009.

  1. Ye Hey I ordered...
    Molino Mad Scientist V2


    Molino Pre-Cooler - Hurricane 2 piece


    Grinder aluminium with screen & deposit

    ...on the 20th of August. I have not yet received my ordered. I live in Canada.
    It says at the bottom of my order:
    Sep 10, 2009 5:49:18 AMThe payment is paid and closed.Aug 21, 2009 1:08:39 AMThe payment is paid but not yet closed. Invoice #200000401 createdNow, did they ship it on the 10th? or soon after the 21st? Could the delayed arrival be due to a lag in them receiving payment? or do orders usually take this long?
     
  2. i ordered mine 2 weeks ago and it says the payment is paid but not yet closed and i still havent gotten my order yet either
     
  3. Contact support@grasscity.com or go to the Support page of the Shop. :)

    The General Feedback forum is for feedback regarding the forums. All we can do for you is tell you the correct place to go for info regarding your order. We don't have access to the Shop in order to answer your questions. All we can do is speculate and that doesn't resolve your issue.

    Good luck. :)
     

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