Please help, Spider farmer sent me wrong plug for my country and wont refund

Discussion in 'First Time Marijuana Growers' started by Banshe, Jul 25, 2023.

  1. #1 Banshe, Jul 25, 2023
    Last edited: Jul 25, 2023
    I live in ireland and ordered off Eu website and they sent me this plug and said it was *European* and there's nothing wrong with it, I can't use this even with a adapter as its a 16a and no adapter is 16a, iv just spent 500 euro, i honestly feel scammed, It also came with massive dent on the side of it
     

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  2. if seller wont help,go to your credit card/bank and file a item not as described claim.
    they should force them to take a return or they'll refund.
     
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  3. They replied with *theres nothing wrong with the plug its eu plug and that i should of bought off the uk store*, I live in Europe my whole life and have never seen this plug with 2 pins, and on the website it only says *eu plug* not what type it is
     
  4. You can install your own end on there. You'll have a ground, positive + and negative -. You can buy the correct plug end at a hardware store. It shouldn't be very expensive for a plug end. Maybe 5-10$ max. But you shouldn't have to do that, they should send you the correct one.
     
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  5. You should've ordered correctly, you're not entitled to a refund if you made the mistake.
     
  6. I have ordered thousands of items from Eu stores and never had a problem with the wrong plug, Nowhere oin their eu website does it state what type of plug it is all it says is *eu* so how am i to possibly know?
     
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  7. Yes just cutting it off and replace plug is pretty easily and you can start using your light not instead of waiting on them to fix your problem. Good luck and happy growing
     
  8. Thanks for the negative rating.
     
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  9. i undo soz
     
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  10. Funny, I bought my Irish Array 4's, very happy too


    Worth a look, you will need to get extra's for the light why not a new plug

    check the link to Spiderfarmer reviews on Migrow: HERE

    good luck
     

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