Hey everyone, I have a PCKT one and it is great. But one night it was dropped cartridge/tip down and the cartridge broke inside it. After cleaning and inserting a new cartridge it would not heat/get a solid connection. After finagling(taking apart and rigging the middle piece to sit lower) on the gold adapter I could get it to heat so I know it still works. It's just not reliable and you have to mess with it to get a connection. My question is has anyone else had this issue and if so how did you fix it? Maybe the piece in the battery itself got pushed down? Does anyone know how to disassemble the PCKT one or can I raise that piece without doing that? I did contact the manufacturer but they weren't help. Since it isn't a battery issue it appears to not be covered under the warranty and I never heard back after the first couple emails. Any help would be great. Thanks in advance.