order progress...

Discussion in 'General Forum Feedback' started by par0le, Jan 24, 2007.

  1. Hey everyone,

    I purchased a spoon off this site Thursday night and was told that it would take 24-48 hours to process my credit card and then the item would be shipped. It's been 5 days now, with no email confirmation as to my order, no progress or word from GrassCity. I logged in and viewed my current order which states that my credit card payment has "started".

    Is this how orders usually go? When can I expect my credit card to go through (billing/shipping address is the same)? Should I open a support request?

    Thanks in advance...
     
  2. Yes, this forum is for General Feedback regarding the "community" side of Grasscity. You need to contact Support at the Shop either through the support page or via email.
     

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