Hello, I have another account (Gandalf the Green) that I am locked out of. Can an admin please contact me by messenger, so that I can give you my email and we can figure out the issues? I attempted to contact GC by the "Contact Us" link and by email and have received no response. Thank you very much
Hopefully they will get to you soon. Was this account made to report that fact? You are aware that you may only have one account?
same thing happened to me after the upgrade. i used the password recovery function and that solved it. have you tried that ?