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Help!!!!!!

Discussion in 'Apprentice Marijuana Consumption' started by Ammonia13, Jan 15, 2010.

  1. Ok my fellow blades i just got back from the post office with my bown box right...So i open it and see my baby in there PERFECT sooo im un packing it all and i hear some rattleing and im like wtf? is that i look where my bowl is and i see it BROKEN be for i could ever use it.... Im sooo up set so the question is what do i do i didnt brake it it came like that. SO what do i do im streesing out about this. will grassciy replace my broken bowl i didnt brake it just to say it came like that ill post pics in a bit so how do i go about contacting grasscity about a replacement slide and bowl



    Thanks
     
  2. Broken Bong 004.JPG

    Broken Bong 005.JPG





    fucking bummer so if some one can help wit this please do
     
  3. JB weld man. works wonders, retains the heat too.
     
  4. This is located underder support then help desk the returns.


    Insurance and Returns policy

    If your package is damaged or vandalized in shipment, we will replace the order at no additional cost to you. Please contact us, using the email form on the support page, and use “the return order” option in your account page.

    * Products must be returned factory sealed to receive a refund.
    * Broken or shattered glass will not have to be returned to us, however we require a High Res photo of the damaged product(s)to be eligible for rreplacement of your broken product(s)
    * Opened products can not be returned unless they are broken in which case they will be replaced with the same product
    * Shipping charges are non-refundable.
    * You can not exchange a product because it does not work with your equipment or that it is not what you thought it was, so please make sure you read the detail specifications before placing your order.
    * We will not refund you for the postage cost on your returns, unless you are returning a defective product, or an error was made by us.
    * We accept no responsibility for shipments confiscated by customs. Contact your local customs office for further information regarding the product you intend to buy if you are uncertain.

    You will need a Return ID, issued by us, before you return a parcel. The return will not be accepted unless you have contacted us first for a Return ID prior to returning your product/s, and have included this in the shipment. See also “Returning of order”
     
  5. what is Jb weld?:confused:
     
  6. just read the return policy and specifications under the support part of the website. better yet read two posts up, someone has posted them for you already. what a lovely and helpful community of tokers! much love
     
  7. #8 JollyStoner, Jan 15, 2010
    Last edited by a moderator: Jan 15, 2010
    Dont wait, just contact them right away and let them know it was damaged in shipping. You shouldnt have to JB Weld (its an epoxy) it, you are entitled to get a new piece.
     
  8. Whoa, yeah sorry man, dont use JB weld, I didnt relize it was just sent to you and was broken, that will void warranty or w/e. Try and return first as other have sugguested, if thats not possible then use the JB weld. Only 5 steps. How to Use JB Weld | eHow.com
     
  9. make a water bottle bong
     
  10. Some help you are.
     

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