Great experience!

Discussion in 'General Forum Feedback' started by jtonz, May 10, 2011.

  1. Hey guys, I bought a bong from here during the 420 sale and it arrived within a week from when it shipped (which is awesome!) but the percolator came broken and I submitted a support ticket and they replied always within one business day and are shipping me a new perc!

    Awesome experience and support, thanks GC!
  2. Thanks a bunch for posting this, man. :smoking:

    It seems like every person who has ever had even the tiniest problem with ordering from GrassCity joins and posts about it here, but the people who are happy with their order don't often decide to post and tell people that they are satisfied.

    I know it's caused some people to assume that this shop is not reliable, but that's not the case at all and it's good to have a positive reviewer come in and point that out. :cool:

    So thanks again. I hope you enjoy your bong! Feel free to post some pics in the Toking Tools forum if you feel like sharing. :D
  3. Threads like that make me happy although i'm not anything more than a user, i'm sure SJ appreciates this a lot.

    Thanks for the support man

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