So this is a last resort. I hate to air a grievance with Grass City here in the forums, but I have no other alternative. My son ordered some stuff for me for Christmas 2011. The merchandise, totalling over $100. was never received. To date, GrassCity has not responded to any attempts at resolve this issue via e-mail. There is no other way to contact GrassCity. So what, did my son get ripped off? What kind of customer service is this? No reply to a dozen emails? Nothing in 5 months of trying to get some communication going. This is bullshit. Beware if you order form GrassCity. You might not get your goods and they will keep your money and never respond to your emails asking where your stuff is. Nice job GrassCity. You've lost several customers.