So I bought my first bong night before last online from blackleaf.de after my girlfriend cracked her first one. I havn't recieved it yet but it's a Blaze Blue Percolator Ice Bong. So I was wondering what your guy's opinions were of blaze and their bongs as well as anyone's experiences with blackleaf.de (when I was on Blaze's website they recommended blackleaf for individual purchase of their items, and after pricing on GC and BL I found BL to be cheaper(by alot).) here is a pic of the one I bought. It comes with the clip, downstem and bowl as shown. for my other pieces I have a pocket bubbler from Mary Janes in Portland, OR. has served me very well even though she is a pain to clean.
Dear Blaze Glass fan, While we are delighted you are interested in buying direct from us, concerning the prices I would like to point out the Black Leaf Paraphernalia prices are without shipping, whereas Grass City are inclusive of shipping. As always should you have any more questions you'd like to ask - feel free.
I believe I did my proper pricing before ordering from your store and the price difference was enough to buy direct, I live in WA state. GC initial price: $156.50 - discount $15.65 + shipping $25.87 grand total $166.72 BL.de initial price: 84.99 Eur + Shipping : 23.85 Eur + Tax : 13.57 Eur grand total: 108.84 Eur exchanged for USD at $1.30/Euro comes to $142.00 so I think I did right
So I received my package tonight but, I instantly knew it was going to be broken in some way when I was handed it... opened to find this \/ So Near Dark, what will you do for me?
That sucks. Hopefully they are reputable and give you your money back. If so for that price get something from SSFG. You'll get a good quality piece.
I don't get how the perc could be broken during shipping unless it really sustained a hard impact or fall... USPS/DP/DHL fail...
[quote name='"MayDayM3"']I don't get how the perc could be broken during shipping unless it really sustained a hard impact or fall... USPS/DP/DHL fail...[/quote] How thick was the glass on it? The norm is 5 mm but that piece does look a little thinner then that.
I looked on the product page and it says you can return any product within 14 days and if you receive anything broken to e-mail them. I'd do that ASAP.
Yeah, I did that immediately, but I know that near dark is watching this thread because it is thier bong.
Dear MayDayM3, Thanks for letting us know. We are very sorry about this, of-course its annoying for you if the bong just arrived and is, in any way broken, but it can happen, glass is fragile. As Pizzaroll, mentions above. Returns for products received broken, or in anyway not fully satisfactory need to be sent back to the retailer for replacement. In this case, as it was from Black Leaf Home page - Headshop Smoking Paraphernalia (our retail shop) - I can guide you. Use this form: Black Leaf Rücksendungen - Headshop Smoking Paraphernalia (I provided the general info page, because I am unsure of your location. But I assume your in England, so you will need to use the International Returns form here: Black Leaf Rücksendeformular - Headshop Smoking Paraphernalia Then once we have your data, our sales team, will swiftly be in touch to replace the broken bong for you - ASAP. Under normal circumstances, to support your claim, retailers need photographic evidence sending to: info@blackleaf.de but in this case as you have provided them here, I will pass them to my colleague Tom. If I can be of any further assistance, please don't hesitate to let me know, either in this forum, or via: https://plus.google.com/109210510131143007572/posts?hl=en-GB or by email. FYI - I am Richard the webmaster (also from England). Thank you for your custom! Adios, Richard
Hello MayDayM3, im sorry, that you get no response ... but please notice, that in Germany it was deep in the night during you where waiting whole your-time-day for response. When you wrote last post it was 4.28 pm - we all where spleeping at home. Just in the morning, 2 hours ago, we packed your package and my collegae Tom informed you per mail. The bong started its journey from Germany to you in USA this morning german time. I hope you get it soon. With kindly regards, Dagmar (Marketing)
Day One.One over 9000 responses. I understand the time difference issue, I didn't mean to come off as rude, my plan was to keep a ledger of the time that had passed. but I am going to update it once I get the package. I wish I knew more German to be able to correspond more easily via email, etc. one question which should be obvious, It was packed safer this time?
better be packed safer, not for you but for the company, I'm sure they don't wanan give 3 tubes when they could just get it right on the 2nd try haha.
They emailed me a new tracking number and everything is going smoothly, I just hope it doesn't take another three weeks to arrive.. But other than that I really appreciate the way that this was handled. Can't wait to take the first rip! Thank you Blackleaf and Near Dark
Arrived yesterday in a box 4 times the size of the original. you def. were right SsYyNn. although the second bowl was cracked at the stem.. Lol.. w/e everything is good now.
glad to be of service pls do let us know how your rips go, and if you'd make a vid, do let us see... Happy Weedend to all