must be some kind of mistake. i ordered a 400w hps/mh light from them, it shipped fast, is quality made and one of the cheapest deals i could find. i don't know what happened with your order, but i would absolutely recomend htg supply for equipment, or at least light setups
You should contact them I know they will work with you. HTG is a great company and I have had no probs with them ever.
I agree with everyone but the thread starter. Zero issues with them, plus I got a rockin HTG lighter with a bottle opener!
Ordered from them numerous times always smooth transaction. Contact them asap and they will resolve the matter!
I've actually visited their store location and they are great guys. Awesome store and great prices. Even gave me the high/low light hangers for half off. Cannot beat their prices and service.