Broken Dealers Cup Question

Sucks that this has to be my first post on the forum but I recently cracked my 2 foot RooR at the base(the beaker) it has multiple small cracks that do slowly leak water. Also it does not "milk" like it used to. I was wondering if I could send it to RooR or another company/blower that could fix it. I can not take pictures as of now(later I will upload some) but I was wondering if anyone could provide me with some info about this sorta thing. I would love to keep this bong as it is my first and only bong.
So any info as to phone numbers, peoples names, companies, prices or anything else I might need to know.

P.S. I have heard of People sending there bonds into RooR and having them reblow the part but I don't know if it is possible or not seeing as the cracks are on the side and bottom of the beaker.

 

I can't get any pictures as of now, but I did upload a picture of a similar bong and the 'red markings' denote where the cracks are.
If you need an actual picture of the bong I can see what I can do, just let me know.

I'm just looking for a yes/no answer as to whether or not this can be reblown...
420repairs.com says they can't fix the bong, but I don't know if thats the same for other blowers/companies.

On the fill out sheet to send in your bong to Roor.de they have a place to check "base" as broken, so does this mean I could send it to them and they coudl fix it?