Axis Capital Group Business Funding: They were good at resolving problems and dealing with complaints

Discussion in 'General' started by iyafred29, Nov 20, 2014.

  1. [SIZE=12pt]The first time I was applying for a loan at [/SIZE][SIZE=12pt]Axis Capital Group Business Funding[/SIZE][SIZE=12pt], the customer service was admirable that is one reason why I accepted and extra loan for cash. My first loan was for funding my existing business located in Jakarta Indonesia. second loan was for my business located in US. Most of the time, my payments were at all times paid before the due date. About July 2014 I started to have difficulties with my paycheck for the reason that of their latest billing system in which grounds some delays in my pay dates. Consequently throughout this period I did all the things that I could to make payments on the two accounts. As a matter of fact, I had a month payments in advance on both of my loans account therefore when I missed a payment in November the account became late.[/SIZE]
    [SIZE=12pt]So my husband saw a sheriff paper on our front door. Obviously paper of that kind will never go in to detail regarding a civil suit and who it is from up until you reply. As a result my husband and I went to the town center to check what was going.[/SIZE]
    [SIZE=12pt]We saw the paper was from [/SIZE][SIZE=12pt]Axis[/SIZE][SIZE=12pt]. Thus most certainly before the court date my husband and I paid the bill to become up-to-date and had a conversation with them. I was impressed that the issue was resolved fast. People complaints are exaggerated with businesses like this. They harass you if you are a day late but spare this company.[/SIZE]
    [SIZE=12pt]I screen all my phone calls since as I specified earlier my payments were at all times on time for the most part. Happening on particular circumstance it would overlook my bills and miss my mind but they call and with all respect remind me of my bill. This is a lesson learned for me; all money is not good money. They have the highest interest rates that are relevant in wherever state you are in. Reading some of some negative reviews I couldn't understand where all the rants are coming from since they are willing to adjust for their customers.[/SIZE]


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