hi I was instructed by the staff at Arizer to send in my extreme q and solo for repairs/replacement. the parcel was signed and delivered to their warehouse on Tuesday. Ive never heard an update on my status ever since i sent it to them. Im getting kind of ticked off and concerned that this is occuring. When i notified them that i sent them the package and that it will be delivered in a day or two they sent me an email saying once we recieve your parcel your units will be repaired/replaced and shipped back to you within 2 business days. but that clearly has not happened, its been way more than just 2 days. Ontop of that from where i live to where Arizers adress is located is only a 3 hour drive! Ive left them voicemails and emails. i hope that they respond soon. I need my vaporizers. Has anyone else that has sent their vapes in for warranty experienced similar problems or am I the only one?
What was the outcome? I may have to send mine in and I'm just curious. Sent from my iPhone using Grasscity Forum