Advice in dealing with Grasscity? Please help

Discussion in 'General' started by carljohnson, Jan 15, 2014.

  1. If anyone has any advice please let me know, I don't know what else I can do.
     
    I ordered from grasscity on Dec 10th.  Credit card was charged on Dec12th.  I was given a tracking number on 12/17 and the tracking number has stated 'Origin post is preparing shipment' and it says to contact the shipper if I don't receive anything after 15 days.  The tracking has not updated at all.  Their customer service will not respond to my numerous emails.  There is no phone number to call (that I can find anywhere) and if there was it would be a call to Amsterdam.
     
    I've read online after the fact that others have had similar problems. Is this just typical?  Is there anything I can do?  Do you think I'll ever get what I ordered?

     
  2. bump...any advice anyone?
     
    Any chance I might actually receive this order...its been over a month already.
     
  3. #3 Ẅest Čoast, Jan 16, 2014
    Last edited by a moderator: Jan 16, 2014
    Send a PM with your order info to RMJL. She is one of the Admins.
     

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