Delay (package) Post inbound for USA by temporary Christmas security measure by U.S. Homeland Security Department - This measure has been taken into effect immediately on December 16th 2010, and will be continued until local US authorities will withdraw the restrictions. Grasscity Support Dec-20 Delay (package) Post inbound for USA by temporary measure U.S. Homeland Security Department Since the increased security measures for air transport of mail and postal parcels to the United States, your mail and packages weighing more than 500 grams destined for the United States no longer will transported by air. This measure applies to postal operators worldwide so we are forced to divert to alternative possibilities. This means a delay in delivery times for your shipments. The transit time is increased by up to a maximum of two weeks. As a big part of our orders is being shipped via European mainland, as long this measure will be enforced, we will ship large parcels (over 500 grams) via sea freight (by boat) to the USA. All orders containing items being shipped from inside the USA (like color changing glass among others) will not be affected by this new measure. Also ALL parcel below 500 grams are NOT affected y this measure. We apologize fort this delay, but also hope on your understanding as these circumstances are beyond our control. We will do anything to speed up your delivery and will keep you up to date on these pages regarding these new security measures. For an official announcement on these measure see our Dutch Postal carrier TNT (In Dutch), and an earlier memo from last November from our French carrier La Poste (see attachment) Please have patience with delivery of your order, in regards to all other questions regarding your order or your future purchase do not hesitate to ask our support department, we are here to help you. Regards, The Grasscity.com Support Team
Dear Customers, Starting on January 19th, all restrictions regarding airfreight to the USA has been lifted and shipping and delivery time are back to normal. Grasscity.com support : Airfreight has been resumed to the USA, all delivery times back to normal GC Support.