Several days ago, my parents ordered my sister who is disabled medical equipment in the mail that wasn't extremely expensive or anything, just maybe like $50-100 at most. Anyway, UPS says they delivered this one package several days ago, and left it on their front porch. This guy claims to have rang the doorbell and walked off, assuming they were home like "every other time he had dropped off a package". They come home later, and do not see anything on the porch so obviously nobody thought the package had come in yet. Several days later, my folks realize the package hasn't come in yet. They phone UPS about it and they say somebody was coming out today. My parents went to work today so I'm getting the package.
Anyway, about 10 minutes ago the delivery guy driving the UPS van arrives and walks forward with some paperwork looking annoyed. He's probably about 60.
Me: Hey there.
UPS guy: HI uh can I ask you something sir?
Me: Um sure, go ahead.
UPS guy: You didn't pick up that box the other day correct?
Me: No sir, it is my understanding that it never arrived.
UPS guy: UH well it certainly did arrive, I came and dropped it off right here.
Me: Okay, well it seems that it wasn't there when anybody came home.
UPS guy (in very negative tone): UHH, well I beg to differ there.. I have A picture of myself AT your house that day, and I dropped off that package. You guys didn't come out and get it? You always come right after I ring the door bell.
Me: Uhm no, that was definitely not the case this time. We didn't get the package.
UPS guy: Can you go inside and check around? *glances into house shiftily* I'm almost completely SURE you guys picked it up.
Me: We did NOT get the package. At all. *starting to sound slightly annoyed*
UPS guy (literally in a PISSED tone): K, well UPS doesn't really believe that. But, uh. They're going to pay for the value, but uhh... you're going to have to get her (your sister) or her parents to sign these. *hands papers over grudgingly*
Me: K.. let me go do that.
UPS: Alright, I'mma wait right here.
Me: *Comes back with papers* Yeah, thanks A LOT.
UPS: You're very welcome. I'm sure if somebody would've walked off with those they would've eventually found out it wasn't anything they wanted. *Walks off*
First off, what the fuck? This guy is a fucking simple delivery man, it is not his place to go about stating what the company believes about it, it's his fucking job to hand me the papers and not give me his little $0.02 on the matter. Why would we lie about some inexpensive medical equipment when the main problem we're dealing with right now is my disabled sister, like he so boldly inclined? Last time we do business with these people if avoidable. What would the point even be of saying "they don't believe that, but they're going to help you?" Just to piss you off? We really need the fucking cheap supplies that bad that we'd go through lengths like this?
Also, why would he have the foresight to take a picture of himself in front of our house? Maybe because he left the damn package on the porch with nobody home, not knowing what would happen to it. Is that really our fault? I've never seen him take a picture of himself before at the house.
Share your stories with UPS or other mail carriers in general if you'd like, but I just thought I'd see what you guys thought, and I guess it's an alright story.
Edited by iLoveWaterBongs, 11 August 2010 - 04:23 PM.