Strange error when trying to purchase Gold Membership

Discussion in 'Forum Tech Questions, Problems and Troubleshooting' started by The Letter 3, Feb 9, 2015.

  1. Hey there .... I am not sure this is the right spot for this or not.
     
    I was trying to purchase myself a membership here and have been getting technical errors when clicking Confirm.
     
    I can enter my personal billing information for step 1 fine.
    On step 2 when I click confirm I get a pop up error. The page reloads with an error posted at the top and if I click confirm again it goes to step 3 and does nothing?
     
    I don't understand lol. I didn't even get to enter my CC information.
     
     

     
  2. Another member brought up a problems with purchasing a membership too...
     
    Tech is looking into it, but I'll point out this thread to them too...:)
     
  3. Are you allowing Pop ups for the site?
    You may need to turn it off or add an exception.
     
    Normally the Best way to do that is to truncate the site, just a bit.
     
    For example:
    sample:http://www.grasscity.com/us_en/End sample.
     
    I would add as;
    *.grasscity.com
     
    :smoke:
     
  4. #4 The Letter 3, Feb 11, 2015
    Last edited by a moderator: Feb 11, 2015
    I'll try that and cease and desist on my loads of invoices lol. Sorry guys

    I did try to push through the one I have open again today as well. It appears to launch the google wallet screen but its blank. It has some headers, the google wallet logo and no other details or buttons.

    Thanks again and I'll be patient in the meantime.

    Edit: No dice on allowing all cookies. Also the URL is as you suggested.
     
  5. um try clearing your browser cache and press ctrl f5 to make the page not load from cache at all
     
  6. I get the same error from 2 different windows OS phones and a laptop running win8.

    It shows a picture of a broken robot sometimes.

    It's got to be some kind of permissions thing somewhere... On the gWallet app there is a section for authorized sites. I see now way to add the gcity shop. Is this a required step?
     
  7. maybe see if a friend can buy and you can transfer the money back to her.
    You can gift memberships you see :)


    Chef.
     
  8. Well still no dice trying to push my payment through. I don't understand. Lol.

    I wanna donate! Waaaa lol
     
  9. hm can you try from a different computer? what browser are you using can you take some screen shots? leaving any sensitive information out of course
     
  10. I left another note for the Lizard King.
     
  11. Unfortunately, our understanding is that Google has discontinued Google Wallet for digital goods.
     
  12. Bummer. Is there are another way available to do this or not yet?
     
  13.  
    Not yet...
     
    We'll get something figured out...I'll try to update here when we do...:)
     
  14. Awesome! Thanks everyone.
     
  15. Did you guys figure out the membership thing yet? When I click the link in the shop it says not found..


    Sent from my iPhone using Grasscity Forum
     
  16. No...still no word on what's happening with that yet...
     
    Sorry...
     
  17. I've been curious about the whole 'membership' thing since day one....asked a bunch of questions, got no answers.
    [​IMG]
     
  18.  
    Dude...you know any of us are just a PM away...right?
     
    :)
     
  19.  
    Well I sent one to 'Superjoint' (believe that's the right name?) back when I joined, asking about funding the site and all, as well as one to another staff person.
    I figured folks are just busy.
    [​IMG]
     

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