95% sure customs seized a bunch of my goodies? Advice?

Alright. I will say as of now, UPS is giving the me complete run around. I called them Thursday at about 7:00PM to inform them, and was told someone would contact me within 24 hours. That never happened. So I gave them the weekend, all called them today, Monday, and was told since I called them after 7 on Thursday, my call would be returned by the end of today since it was the second business day. I made sure to ask when the end of their business day was, and she said 6 o'clock. Well, no call. Tomorrow I will just ask to speak with a manager. I talked to a manager at the UPS store next to my work, and he told me they'll never tell me this, but theft from the UPS warehouses is actually freakishly common. But on a different note, the distributor I was dealing with has also gone quite. I sent them two emails, one Friday night, and one Sunday night, and gave them a business day to respond to both. As of now, there has been no response. So I went to their actual site, told them I wasn't able to get a hold of them through responding to previous emails, and am now waiting to here back. I should know tomorrow if they respond, with Germany being 6 hours behind the US. Either way, I now pretty much know for a fact it wasn't customs. Which either leaves theft within UPS, which is the most likely, or they just didn't ship it all. I made sure to tell them I was disappointed that they have gone missing at the first sign of trouble, especially now that it isn't looking like a US customs issue.

 

I mean, to be honest, that's not all that true. If anything, Philadelphia has a little more relaxed laws then most cities, and that's why we have such a thriving smoke shop market. It's been explained to me that largely the whole taboo around PA and IA largely stems from operation pipe dream, and that was SO targeted it was crazy. But on that note, my items went through customs in Philly perfectly fine. It's now seeming to be more like UPS theft. I'm posting an update next

 

Alright. So this morning I got contacted by both the wholesaler in Germany and UPS. The wholesaler says it sounds like a UPS insurance issue, and that the package will be resent to me if deemed so. And UPS called to schedule a pick up of the package tomorrow that will essentially start their investigation. So after all this early morning progress, I said fuck it, and called customs directly. The international shipping specialist there sang the same tune as the lawyer I called at the end of last week. She said they had no report of my package even being opened, let alone seized, and as far as she could tell, it breezed straight through US Customs. Hurray for progress... I guess?

 

She more so was able to tell me that a letter hadn't been sent to my address, and if it wasn't included in the box, then it would be on it's way to me. So that's how she came to believe it wasn't them. That and the lack of customs tape

 

Still waiting to here. UPS had to make 6, seriously, attempts to pick up the package.