(Alright, this is my first post btw!) I recently ordered a HIS Radeon HD 7850 Fan 2GB GDDR5 PCI-E ( http://www.newegg.com/Product/Product.aspx?Item=N82E16814161406 ) and I have been running into a lot of problems after ordering it! My first mistake was that my pc, http://www.newegg.com/Product/Product.aspx?Item=N82E16883108588 , didn't have a suffiecent PSU, so I replaced that with this, http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=1147669 , thinking that this would solve the problem, but it didn't... I have an integrated graphics card as well as a low level dedicated graphics card (which works fine when it is in the pci-e slot * no issues here*) but when the *new* graphics card is in the pci-e slot with the 6pin in it; the pc shows no display signal from the dedicated & integrated whatsoever. I have also uninstalled the old (dedicated) graphics card's drivers etc. and have disabled the integrated, as well as I have tried the HDMI slot as well... I have also RMA'd this graphics card once! (just got it back actually) And I believe that the bios is the problem... I have Lenovo Lenovos Bios Setup Utility, which only allows me to change the integrated graphics card multi-monitor support... Thats it! I also have no update for my bios... .. I have a lenovo K330B with bios rev: DPKT15A. So my question is: If I wipe my pc will this bios setup utility still be here? (I'm considering taking the pc&card to computer shop in hopes that they can fix it.
Does the card's fan spin when you power up your pc? What kind of motherboard are they using? My guess is some generic intel mb. See if you can get the model #.
Yup, It does spin. And I dunno... It's the downside of not building your pc. I do believe its a Lenovo motherboard... How exactly do I find the model #?
Also Whenever i have my new graphics card in the slot and connected etc. It has an extremely quick power off if I hit the power button whereas if I have display via one of my other cards and power off it takes 10 seconds (it doesn't happen automatically) this makes me think that there is some type of bios problemo... (update* im trying base video in the msconfig to see an variation)
Bios is stored on the CMOS not on your HDD, you can reset it by moving your jumper located roughly around it over 2 pins for 20 seconds then back or you can take your CMOS battery out for a minute that will reset it as well. What beep codes are you getting when you boot up? I would recommend refitting everything if you haven't already, you've been opening up your case and tinkering in there lately you may have some loose connections, pull your ram out and reseat it, pull the card out and reseat it and if you have any extra expansion cards in it just take them out.
I think your best bet is to contact lenovo customer service. Shoot them an email describing the problem and the steps you took to troubleshoot. I'm thinking it's a bios issue. In the meanwhile try doing what the guy above suggested. Clear your cmos with that little plastic jumper.
I refitted all the wires etc! And I do not believe that my computer is POSTing whenever I start it up, even though I can hear all the components start up and run. I also reset CMOS by resetting the battery. I can't find an email to email lenovo. All they have is tech support numbers which consists of a bunch of Indian people.
Sign up and ask the question on their forum http://forums.lenovo.com/t5/tkb/communitypage?profile.language=en Maybe someone there had a similar issue and knows the solution. I couldn't find much on these systems via google.
Found the problem!!! I'm so happy that I had my pc analyzed by technicians, because they realized the problem for me! The problem is that this graphics card needs a pci-e 3.0 and I have a 2.0 slot; also the card was tested on a test pc that they have at their shop and it worked perfectly. So, apparently the pci-e 3.0 slot gives more power through the motherboard than the 2.0,this is what i was told. And my card simply isn't getting sufficient power through the mobo. So, my response is to sell the card and buy one that requires a 2.0 slot. (or get a new mobo, which isn't happening)
I don't think that's it. The 3.0 pcie is backwards compatible. The card doesn't draw all the power directly via the pcie slot. Hence the 6 pin or 6+2 pin auxiliary connectors. The different connectors of a computer power supply: The 6+2-pin, or 8-pin, PCIe power connector. High end PCI Express (PCIe) graphics cards often need auxillary power. This power is delivered to the card via either a 6-pin PCIe connector or a 6-pin and 8-pin power connector. PCI Express graphics cards without any kind of auxillary power connector are called "75W cards" because 75W is the most power the card can pull from' the PCI Express slot. A graphics card with one 6-pin PCIe power connector is called a "150W card" because the 6-pin allows the card to draw up to 150W of power. A graphics card with two 6-pin PCIe power connectors is called a "225W card" and a graphics card with one 6-pin PCIe and one 8-pin PCIe power connector is called a "300W card"
Can you let me know what graphics card you ended up buying? Did that card work with your Lenovo? Thx. I know its a long shot since I'm replying to a thread that 2 years old!