smoking and usage

n1ck 210 · #1 (**permalink**) 10-17-2007, 02:03 AM

My order status says 'preshipping'.. What exactly does this mean?

ReformMaryJaneLaws · #2 (**permalink**) 10-17-2007, 03:14 AM

I think that means processing the order before actual shipment.

n1ck 210 · #3 (**permalink**) 10-17-2007, 03:17 AM

How long does this process usually take?

Thanks

ReformMaryJaneLaws · #4 (**permalink**) 10-17-2007, 03:39 AM

Oh, I don't know, dude. I'm not over there with them. This forum is basically for feedback regarding the forums. I just help answer these questions when I can.

Contact support@grasscity.com if you need to.

Masterscreen19 · #5 (**permalink**) 01-23-2008, 11:06 PM

I ordered a molino med bong with hurricane precooler 1/12/08 and i got this email

Hi!
We have been having serious trouble with all our express shipments the last week. ( everything is arriving smashed to bits by frustrated US customs officials! )
We are therefore temporarily stopping all express shipping. I will refund the extra costs you paid for this service and ship it normal. Sorry for the inconvenience!!! If this is a problem let me know ASAP. I will hold off shipping for 1 day!

Kind regards,

Sacha Polak
Sales Department Grasscity.com
support@grasscity.com

DID YOU NOT GET THIS EMAIL ??

and i asked them to ship it normal and they said they would do that. Now it just tells me its in preshipping..??.. I don't know what to do the support wont help me and tell me what is going on. Its like there on there own program. They wont tell me what i want to know. I'm in the same boat you are and cant call them it wont go through and im in Alabama!

TokinBlue · #6 (**permalink**) 01-23-2008, 11:20 PM

It will eventually ship. Be patient dude.

CrimsonAngel · #7 (**permalink**) 01-23-2008, 11:58 PM

im pretty much in the same boat dude i ordered the mad scientist and another water pipe it shipped but when i try checkn its status on USPS using the trackn number they gave me they said they didnt even receive the package and it was shipped over a week ago

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#1 (permalink) 10-17-2007, 02:03 AM
n1ck 210 Registered User Join Date: Jul 2007 Posts: 19	Preshipping? My order status says 'preshipping'.. What exactly does this mean?

#2 (permalink) 10-17-2007, 03:14 AM
ReformMaryJaneLaws RMJL-Forum Administrator Join Date: Feb 2001 Posts: 16,508	I think that means processing the order before actual shipment. __________________ RMJL GC Rules

#3 (permalink) 10-17-2007, 03:17 AM
n1ck 210 Registered User Join Date: Jul 2007 Posts: 19	How long does this process usually take? Thanks

#4 (permalink) 10-17-2007, 03:39 AM
ReformMaryJaneLaws RMJL-Forum Administrator Join Date: Feb 2001 Posts: 16,508	Oh, I don't know, dude. I'm not over there with them. This forum is basically for feedback regarding the forums. I just help answer these questions when I can. Contact support@grasscity.com if you need to. __________________ RMJL GC Rules

#5 (permalink) 01-23-2008, 11:06 PM
Masterscreen19 Registered User Join Date: Jan 2008 Posts: 2	Mine said that too and im worried I ordered a molino med bong with hurricane precooler 1/12/08 and i got this email Hi! We have been having serious trouble with all our express shipments the last week. ( everything is arriving smashed to bits by frustrated US customs officials! ) We are therefore temporarily stopping all express shipping. I will refund the extra costs you paid for this service and ship it normal. Sorry for the inconvenience!!! If this is a problem let me know ASAP. I will hold off shipping for 1 day! Kind regards, Sacha Polak Sales Department Grasscity.com support@grasscity.com DID YOU NOT GET THIS EMAIL ?? and i asked them to ship it normal and they said they would do that. Now it just tells me its in preshipping..??.. I don't know what to do the support wont help me and tell me what is going on. Its like there on there own program. They wont tell me what i want to know. I'm in the same boat you are and cant call them it wont go through and im in Alabama!

#6 (permalink) 01-23-2008, 11:20 PM
TokinBlue Banned Join Date: Sep 2005 Posts: 8,800 Blog Entries: 2	It will eventually ship. Be patient dude.

#7 (permalink) 01-23-2008, 11:58 PM
CrimsonAngel The Enlightened One Join Date: Jan 2008 Location: The Center of Existence Posts: 121	im pretty much in the same boat dude i ordered the mad scientist and another water pipe it shipped but when i try checkn its status on USPS using the trackn number they gave me they said they didnt even receive the package and it was shipped over a week ago

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