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Ganja, I'm sorry for the situation you are in and hope it gets better for you some way soon. You are a very brave and strong girl to get up every morning and know the torment you have to face when you get there.
There have been some good ideas on how to solve your problem. I don't know if that is what your post wanted, but being men, that's how we deal with stuff like this. Its easier for us to offer a solution to a problem than lend a supportive ear. My solution to this problem is a little more meaner than the other guys. I would get the fucking bitch fired!!! I'm sorry if that sounded mean but its the most effective means to solve a problem. Your Branch Manager must know how this women treats everyone but has yet to do anything about it. That's a bad sign. She may have something on him that keeps him from reprimanding her. If so, she definately has got to go, not only for your sake but the branch managers sake as well. You said she screams and yells but does she ever fire anybody? If not, then her screaming is a scare tactic to get the most productivity out of her employees and to use the employees a as scapegoat for poor productivity to her superiors.
Someone that uses her managerial methods always has a weakness that they hide with their bullying. And that it what she is plain and simple, a bully. And the truth behind a bully is they are always cowards and they take out their cowardice on other peolpe that they feel are weak. If you keep your eyes and ears open, you will see her weakness and then it can be used against her. She's hiding something and when you find it, don't be afraid to use it against her to get her fired. At the worst, you will get fired but you will at least be through with the bitch and you known your heart you tried. At the best, she's gone!
Take my solution if you want, its my opinion and nothing more. but please do me this. Buy a mini tape recorder and keep it in your pocket at all times. When she goes on one of her tantrums, tape it and put it away. Date and time the tape and keep on doing it over a period of time. At least this way, if you do lose your job because of that bitch, you can go file an EEOC complaint against her and you have the tape as evidence to back your claim. You may not get your job back, but you will get a nice settlement from the company.
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...what a long strange trip its been...
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