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Originally Posted by doindia  as hard as it may be, since you are the consumer...put yourself in their shoes. say you own a house building company and you do great work, then you take a job, and before the final product is worked out, or you get a chance to fix something, they go telling people about how they arent going to do business with you again and how you build shitty houses. you would be a little offended just as they are. granted the email was a little cocky, none the less it was true he dosent have to send you more seeds (even though that would be the smart thing for his business rep) none the less, im glad you posted this, its good info, however now that they are trying to correct the order i would ask a moderator to change the post title, thats all my opinion
there are two sides to every story, and as much as i see and empathize for your side, you also have to see their side!
Good luck
also, if i went to pizza hut for 4 years (apparently things arent too bad because im going back) and then one day some kid taking my order was a huge asshole to me i wouldnt take my business to dominoes... a good company is a good company, especially if they are willing to keep a customer happy even when they arent required to. |
Are you real sure that a chance was not given to correct this issue before it was made public?
He showed us the first email they sent saying they were not going to "fix the house" before he ever made it public. In your halfass attempt to put this in another light, you need to compare apples to apples. If the home buyer had things not done right and the builder sent an email saying they would not fix it then the buyer should make it public. That is what happened here. The first email said nothing about making telephone contact. that came AFTER this was made public. Sensi had the chance to fix it before it was made public. If Sensi doesn't want these things made public then they should fix it before it is made public.
As far as your Pizza Hut theory goes let's make it sound like this story.
If I went to pizza hut for four years then I was going there because (apparently things arent too bad because im going back) and then one day some kid taking my order was a huge asshole to me i wouldnt take my business to dominoes.
You conveniently forgot one huge thing here. Pizza Hut gives me something that I wasn't wanting then refused to make it right and then a kid they hired was a huge asshole. You can't keep conveniently forgetting there was a problem, they were given the opportunity to correct the problem and this whole event was taken public only after sensi had refused to make it right.
If hotdogz had done as you are implying he would have not gotten the resend of those seeds.
If I am not mistaken Sensi is a sister company to DC and doc did this exact same thing to me. He gave me excuses in private and got all upset when that excuse was made public. He is very unprofessional for someone who has so many happy customers. Many of the excuses I have heard here sound like some of his cronies having slithered from his own forum over to this one to post some half witted lame ass excuses as to why it is okay for a seedbank to do whatever they want to whoever they want for whatever reason they want. Is true they can't really make any guarantees but the fact of 100% males is so odd that good busienss would denote sending a customer of 4 years more seeds without all of the drama. If you don't then expect it to go public. If it goes public then too bad. You had an opportunity to make it right.
Here is the bottomline.
Don't say things in private that you don't want the public to find out, especially if they are customers.
I smell doc's methods of trying to excuse his way out of a bad deal and to make little snide remarks even after things look settled. The SOB did that same thing to me and now it looks like he is doing it to someone else.
Isn't Sensi Seeds a sister company to doc chronic?
If not then what is that seed banks name that is also a part of the doc cronic company?
This just seems to have doc all over it. If it isn't doc I am smelling here then I guess this is just SOP for seed banks.
The best advice for hotdogz is now that you know the devil you are dealing with it might be time for a change. There are many seed banks that DO provide good service without all of the excuses and drama.